ORDERS

To order, complete your personal information in the required field. You can now make your order using the cart. To order a product, you must select it, chose the size desired and the color if you need so. Select the quantity you want and click on the ‘’add to cart’’ button. At anytime, it is possible to see your cart, to modify it or cancel it as long as your transaction is not completed. Once your shopping completed and verified, click on the ‘’ accept the order’’ button to get access to payment.

PRODUCT NON AVAILABLE

If an ordered product is non available or cannot be shipped in a normal delay ( discontinued product or out of stock product ), we will contact you by phone at the phone number or by e-mail at the e-mail address supplied at the order in a 48 hours maximum delay ( working days ). If you don’t receive an e-mail about your order in this delay, your order is being proceed normally.

QUANTITY LIMITS AND SALES TO TRADESPEOPLE

Distribution Sports Loisirs G.P. inc. , at his own discretion, may limit product quantities sold to an individual, couple or simply by order. This limitation may be applied to orders on the same account, on the same credit card or orders to be sent at the same address of invoicing or shipping. Distribution Sports Loisirs G.P. inc. will let you know if such limits will be applied. At his own discretion, Distribution Sports Loisirs G.P. inc. retains the right to refuse to sale to tradespeoples or resellers. For the purposes of these conditions of sale, resale means product online purchase on our website with intention to resale it to an other person.

CANCELATION OR MODIFICATION OF AN ORDER

If you want to modify or cancel your order once completed, you must call our customer service at 1-800-387-5647 ( toll free ) or at 418-684-2480. We will do everything to give you satisfaction but we can’t guarantee it. If your order is already shipped, it will be impossible to make a change. For more details, please consul tour return-exchange policy written in these pages.

UNIQUE SHIPPING ADDRESS

Only one shipping address is accepted by order. If you want to get your order shipped at several addresses, you must contact our customer service by phone to make an agreement at 1-800-387-5647 (toll free ) or 418-684-2480.

INVOICING

Your order’s invoice will be sent to you by e-mail and a copy of it will be attached to your order’s shipment.

PRICING

Prices shown on our website are in Canadian dollars. These prices can be changed without notice, however products will always be invoiced at the price shown at time of transaction.

PAYMENT

Payment terms : Credit cards ( VISA, MASTERCARD ). In case of non availability of a product or all the products on an online order, we will deduct the amount of the non available products before to proceed to final payment autorisation.

TAXES

Taxes on your order are the ones in force conform to tax laws, federal or provincial related to the shipping address written on your order. For all orders, taxes will be applied to shipping and handling fees.

For all merchandise return with refund, taxes will also be refund.No taxes refuns is possible for taxes on shipping once shipping completed.

For any information about taxes shown on your invoice, contact us by e-mail at : info@sport.qc.ca

SHIPPING AND HANDLING COSTS

When you purchase online, at your order confirmation, shipping costs related to your order will automatically be indicated with applicated taxes.

SHIPPING ADDRESSES

Shipping of an order can be done at home, office or any other address submitted at the order. Mailbox addresses are not accepted as shipping address.

DELIVERY DELAYS

Delivery is generally done in a five (5) to ten (10) working days delay (from Monday to Friday, holidays non included). Please consider a delay up to 12 days for remote areas.

CARRIER

Orders delivery are made by Canada Post Corporation across Canada and USA ( delivery subcontracted by US Postal Service ). Canada Post Corporation takes the engagement to leave the package at the closest postal office in case nobody is present at th time of delivery at the address provided at the order ; in this case , a’’delivery notice’’ card will be left at the door giving you the information to recover your package. No identity card is required for a delivery at the address supplied at the order but a valid identity card with picture will be required to recover your package at postal office.

 PACKAGE TRACKING

At the time your order will be shipped, Canada Post Corporation will send you an e-mail at the e-mail address supplied at the order.Post Canada Corporation e-mail will confirm you that your package has left our warehouse and will forward you the tracking number to use to track your package.

INTERNATIONAL SHIPMENTS

Presently, our online website permit shipments across Canada and USA.

SHIPPING AND HANDLING COSTS

When you purchase online, at your order confirmation, shipping costs related to your order will automatically be indicated with applicated taxes.

SHIPPING ADDRESSES

Shipping of an order can be done at home, office or any other address submitted at the order. Mailbox addresses are not accepted as shipping address.

DELIVERY DELAYS

Delivery is generally done in a five (5) to ten (10) working days delay (from Monday to Friday, holidays non included). Please consider a delay up to 12 days for remote areas.

CARRIER

Orders delivery are made by Canada Post Corporation across Canada and USA ( delivery subcontracted by US Postal Service ). Canada Post Corporation takes the engagement to leave the package at the closest postal office in case nobody is present at th time of delivery at the address provided at the order ; in this case , a’’delivery notice’’ card will be left at the door giving you the information to recover your package. No identity card is required for a delivery at the address supplied at the order but a valid identity card with picture will be required to recover your package at postal office.

 PACKAGE TRACKING

At the time your order will be shipped, Canada Post Corporation will send you an e-mail at the e-mail address supplied at the order.Post Canada Corporation e-mail will confirm you that your package has left our warehouse and will forward you the tracking number to use to track your package.

INTERNATIONAL SHIPMENTS

Presently, our online website permit shipments across Canada and USA.